Refund Policy

1. 7-day refund on your first payment

If SpreadDesk is not right for you, email us within 7 days of your first payment for any plan (Scout, Operator or Desk Pro) and we will refund that first payment in full. No questions asked.

The 7-day refund applies once per customer, to the first payment of your first membership.

2. After the first 7 days

Renewal payments are not refundable, and we do not give partial refunds for unused days in a billing period.

You can cancel at any time to stop future charges. You keep access until the end of the period you already paid for.

If you were charged by mistake, for example twice for the same period or after you cancelled, contact us and we will refund the incorrect charge.

3. How to cancel

Sign in at inmyhub.com/spreaddesk/account and use the billing portal to cancel your subscription, or email us from the address on your account and ask us to cancel it.

Cancel before your next billing date to avoid being charged for the next month.

4. How to request a refund

Email us from the email address you used at checkout. Include the plan and the date of the charge.

Approved refunds go back to your original payment method. Your bank or card issuer usually shows them within 5 to 10 business days.

When a refund is issued, access to the paid plan ends.

5. Chargebacks

Please contact us before disputing a charge with your bank. We usually solve billing problems faster directly, and refunds through us are quicker than a chargeback.